We collect your information to improve your overall experience shopping and communicating with us (and we would love communication from you!). We take your privacy seriously and do not compromise on taking stringent measures in protecting your information including user, payment and order data. Any personal information you provide is maintained on our secure web server and internal system.
We respect your privacy and will not release your name, address, email address, card details or any other information to any outside party. We will never sell, rent, or share your information with third parties.
Acknowledgement and Acceptance of Terms
Information We Collect and How We Use It
Oia Naturals collects certain information from and about its users three ways: directly from our Web Server logs, the User Registration, and with Cookies.
Web Server Logs
In an effort to make our Website as effective and enjoyable as possible, the computers that operate it collect certain information each time you visit. We store these statistics in server logs. Once again, these statistics do not identify you personally, but provide us information regarding the type of user who is accessing our Website and certain browsing activities of that user.
This data may include: the IP address of the user accessing our Website (i.e. the unique I.D. number of the user’s computer), the type of browser (Google Chrome. Internet Explorer, Firefox, etc.) and the operating system (Windows, Mac OS, etc.), the web page you linked to our Website from, how long the user accessed our Website in any given session, number of links you click within the Website, state or country from which you accessed the site, and the date and time of access.
We may make extensive use of this data at a comprehensive level in order to understand how our Website is being used. We may share some of the findings (aggregate and not the specific data) with advertisers, sponsors, investors, strategic partners, and others in order to help grow our business. When you visit our Website, we may track information to administer the site and analyze its usage.
Your / User Registration
Oia Naturals keeps track of your information to offer you the best possible shopping experience. When you register (log in), you provide your email address and a password. This allows us to grant you access to your account every time you visit our Website. Before completing your first purchase, we also ask you for your name, phone number, email, billing and shipping addresses as part of our verification process. This information, along with your credit card number, is necessary to fulfill your order. This information may be disclosed to specific members of our staff and to select third parties (such as our credit card processor and shipping provider) involved in the completion of your transaction and delivery of your order. We may also need your email address or phone number to contact you if we have questions about your order.
We or our associate companies may also use your email address to notify you about new services or special promotional programs, or send you offers or information if you have opted-in. Emails are sent only to members who have chosen to receive them (opted-in) or who have made a purchase on our website. At any time, you can notify us that you wish to stop receiving these emails. In addition, we keep a record of your past purchases, returns, and credits. We may also ask you for information regarding your personal preferences and demographics to help us better meet your needs.